Digiflavor November drop: 10 devices per order = 1 bonus device · bonus is the lowest-cost device in the order · quantities limited, served in order of arrival · through Nov 30
21+ Only · Ships from Las Vegas · Nicotine is an addictive chemical

Refund & Returns Policy

Last updated: October 21, 2026

Final Sale

Digiflavor devices are sold on a final-sale basis. We do not accept returns or exchanges if you change your mind or would rather have a different flavor, and that applies to unopened, factory-sealed units as well as opened ones.

Damaged or Not Working on Arrival

A device that shows up damaged or simply doesn't work is a different story: dead on first activation, leaking, blinking with no draw response, or otherwise failing to vape. Email service@digiflavorvape.com within 3 days of delivery with your order number and a photo or short video that shows the problem. Once we have verified the issue, a replacement device is added free of charge to your next order. You do not need to send the faulty unit back unless we ask for it.

Not Eligible for a Replacement

  • Change-of-mind requests, including sealed and unused devices
  • Claims reported more than 3 days after delivery
  • Claims without an order number and a photo or video of the issue
  • Devices with damaged or removed authentication QR codes

Worth knowing — we keep a 30-day photo record of every device packed before it leaves the warehouse. If you receive a counterfeit or tampered-with unit, send us photos of the authentication QR code and we'll pull our packing photo to confirm and replace.